Shipping & Returns
Shipping
All of our products are made to order as to avoid waste and minimize costs. This means that our gear is not just sitting around collecting dust waiting to be shipped. We literally have it cut, printed or embroidered just for you.
We are a small operation and work to deliver our gear in the most efficient manner possible. Most products will arrive within a two week window from the time the order is placed. Some products and international orders may take a bit longer.
We greatly appreciate your patience.
Returns
Because our products are made to order, we do not offer returns and all sales are final. We do issue refunds and returns when a product is damaged or we make a mistake with the order. If you'd like to request a return, please email orders@livehigh.org